Responsible Gambling

At Samiland we take safer gambling seriously. We want players to enjoy their time with us while keeping play controlled and within personal limits. This page explains the tools and support available, how to spot if gambling is becoming a problem, and where to get confidential help.

Our player protection principles

We aim to protect vulnerable players, prevent underage access and reduce gambling-related harm. We use a risk-based approach to monitor account activity and offer proactive interventions when patterns suggest a player may be struggling. We keep our safer-gambling tools easy to access and simple to use.

Activity-control tools

Players can manage their play directly from the account area. Available controls include deposit limits, loss limits, wagering limits, session reminders and temporary time-outs. We also offer account freezes and longer self-exclusion on request. Our support team can explain options and apply changes if you need assistance.

Deposit, loss and wagering limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Loss limits and wagering limits are available to restrict net losses or the amount you risk over a set period. Limits are applied immediately and can be reduced at any time; increases may include a cooling-off delay to help prevent impulsive changes.

Time limits and breaks

Use session reminders to get notified after a set amount of play time. Temporary time-outs allow a short break from gambling, while longer account breaks and self-exclusion remove access for a defined period. These measures are designed to give you space if you feel play is getting out of control.

Self-exclusion

If you decide you need a longer break, you can self-exclude from the site. Self-exclusion periods typically start at six months and can be extended or made permanent. During self-exclusion your account is closed for wagering and deposits are blocked. Contact support to request or extend a self-exclusion.

Signs of problematic behaviour

• Chasing losses or increasing stakes to try to recover money
• Spending more time or money than intended on gambling
• Neglecting work, family or other responsibilities
• Borrowing money or using funds needed for bills
• Feeling anxious, agitated or secretive about gambling activity

Tips to keep control

• Set realistic deposit and loss limits and stick to them
• Use session reminders and regular breaks
• Avoid gambling when stressed, tired or under pressure
• Keep a record of time and money spent on gambling
• Consider self-exclusion if you can no longer control play

Professional help and support organisations

If you or someone you know needs help, there are confidential UK services available, including GamCare, GambleAware, Gordon Moody and the national helplines. These organisations offer free advice, counselling and structured support programmes. For help with account tools or to request self-exclusion contact our support team at [email protected].