Player Privacy Policy

This Privacy Policy explains how Samiland collects, uses and protects the personal information you provide when you create an account, make deposits and withdrawals, or use our services. We take privacy seriously and aim to be clear about what we collect, why we process it and how you can exercise your rights.

Types of data we collect

We collect information that is necessary to operate your account and provide our services safely and fairly. This includes three main categories outlined below.

Personal data

Personal data covers the details you supply when registering or verifying your account, such as your name, date of birth, postal address, email address and phone number. It also includes identity documents provided for verification and information required to prevent fraud and underage play.

Technical data

Technical data includes IP address, device identifiers, browser and operating system, language settings and connection information. We also log session data and user activity to help maintain security, optimise the site for mobile and desktop and troubleshoot technical issues.

Transactional data

Transactional data covers payments, deposits, withdrawals and betting or gaming activity. We record payment method details, amounts, currencies and timestamps. This information helps us process payments, detect suspicious activity and comply with our obligations.

How we use your information

We use data to provide and improve our services, manage accounts, process payments, detect and prevent fraud, and comply with legal and regulatory obligations. We may also use aggregated, anonymised data for analytics and service improvement. Where we rely on consent to process certain data, you can withdraw that consent at any time.

Data protection practices

We protect your information using industry standard security measures, including encryption for data in transit and access controls for stored data. Access to personal information is limited to authorised staff and to third-party providers who act on our behalf. We review and update our security practices regularly.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login sessions, analyse site usage and deliver relevant content. You can manage cookie settings through your browser or our cookie settings tool. Some features may be limited if cookies are disabled.

Information sharing and third parties

We share personal data with service providers for payment processing, identity verification, fraud prevention, customer support and analytics. We require these partners to protect data and use it only for agreed purposes. We may also disclose information where required by law or to protect the safety of users and our services.

User rights

You have rights in relation to your personal data, including the right to access, correct or delete information, the right to restrict processing and the right to object to certain uses. Where applicable you also have the right to data portability. We will respond to requests in accordance with applicable law.

Access, correction and deletion

To access, update or request deletion of your data, contact our support team via the account centre. We may need to verify your identity before making changes. Some records may be retained where required for legal, tax or security reasons.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal obligations. Material changes will be posted on our site and, where appropriate, notified to account holders. Continued use of our services after updates indicates acceptance of the revised policy.